Lufthansa offers free online chatting on all long-haul flights

Lufthansa has introduced a complimentary in-flight messaging service that allows passengers to send and receive unlimited messages, including photos, using their personal smartphones or tablets, regardless of their travel class. This feature caters to the growing demand for connectivity during long-haul flights and enhances the travel experience by keeping travelers in touch with loved ones. To access the service, passengers log in using their Miles & More service card number or an email associated with their Lufthansa Group Travel ID, and new users can register mid-flight through a partnership with Mastercard.

From an expert perspective in transportation, this innovation reflects a significant shift in passenger expectations regarding connectivity while traveling. As air travel continues to evolve, providing reliable in-flight Wi-Fi and messaging services not only improves customer satisfaction but also fosters loyalty. Airlines that invest in such amenities are likely to set themselves apart in a highly competitive market, as modern travelers increasingly prioritize seamless connectivity during their journeys.