Saia Inc., a less-than-truckload carrier based in Johns Creek, Georgia, reported a decline in both revenue and profit for the second quarter of 2025, attributing this to a soft freight volume environment. The company posted a net income of $71.4 million, or $2.67 per diluted share, down from $102.5 million, or $3.83 per share, in the same quarter the previous year. Total revenue fell slightly by 0.7% to $817.1 million from $823.2 million.
CEO Fritz Holzgrefe noted the importance of customer focus and managing controllable costs as essential strategies for the company's performance. He acknowledged the overall decline in shipments, which dropped 2.8% year-over-year, while LTL revenue per shipment increased by 1.8%. Despite the drop in total shipments, customer acceptance in new markets remained strong, which aligns with the company’s long-term strategy of improving customer proximity.
Saia adjusted its cost structure throughout the quarter to align with lower-than-expected volume levels, and its tonnage only saw a marginal increase of 0.4% from the previous quarter. Holzgrefe emphasized that while external factors are beyond the company's control, the priority remains on operational excellence and customer service, critical elements in maintaining reliable supply chains.
This situation illustrates a significant trend in the transportation sector where carriers must adapt to fluctuating market conditions. The decline in shipment volumes is a clear indication that economic uncertainty is causing customers to approach logistics decisions with caution. Saia’s focus on cost control and customer service is vital, but they also need to innovate and enhance efficiency to maintain competitiveness in a challenging market. Fostering strong relationships with customers will likely be crucial for navigating future uncertainties in the freight industry.