EazyinWay - Freight Brokers Use Technology to Fight Surging Cargo Theft Freight Brokers Use Technology to Fight Surging Cargo Theft

Freight Brokers Use Technology to Fight Surging Cargo Theft

Published: July 23, 2025
Freight brokers are increasingly threatened by sophisticated cargo theft schemes, such as identity theft and double brokering. To combat this, companies like Arrive Logistics are implementing advanced technologies, combining proprietary systems with vendor solutions to detect potential fraud. Scott Sandager, chief administrative officer of Arrive Logistics, emphasizes the importance of assessing whether carriers have trucks near the load area to prevent theft, citing shifting patterns in carrier operations as red flags.

Tech solutions, such as Descartes' MacroPoint FraudGuard 2.0, leverage historical and real-time data to monitor freight in transit, flagging potential fraudulent activity, particularly for high-value shipments. The emergence of digital tools from companies like DAT Freight & Analytics and Truckstop.com aims to enhance carrier vetting processes and build trust-based relationships between brokers and carriers. These systems help identify potential fraud through behavior monitoring and quick verification of carrier credentials.

As cargo theft incidents have surged, with reports indicating a 27% increase in 2024, the consensus is that enhanced collaboration and multiple technological defenses are vital for safeguarding freight operations.

In my expert opinion, the ongoing innovation in fraud prevention technology is crucial for building resilience across the freight landscape. As threats evolve, the industry must adopt a multifaceted approach to technology integration, encompassing real-time data analytics, verification methods, and comprehensive monitoring tools. This commitment is essential not only for protecting shipments but also for fostering trust and reliability among industry players, which is foundational for successful logistics operations.
Industry stakeholders are increasingly implementing advanced technologies to combat freight fraud, which poses a significant threat to the transportation sector. DAT Freight & Analytics and Truckstop.com have introduced various tools aimed at vetting carriers and enhancing security measures on their load boards. DAT's new Carrier Management Suite integrates carrier authentication within its DAT One network, allowing brokers to make more informed decisions. Kary Jablonski from DAT emphasizes the importance of creating a secure network without dictating which carriers brokers should work with.

Truckstop.com has developed its Risk Factors system, which analyzes historical carrier activities to identify potential fraudulent behavior, such as double brokering. This system supports the verification of both existing and new carriers, reinforcing trust in the broker-carrier relationship. Todd Waldron from Truckstop.com highlights the rise of new fraudulent activities and the necessity of adapting tools to keep pace with changing threats.

Various technology vendors like Highway and GenLogs are also innovating to help brokers and carriers identify fraud. Highway uses electronic logging device data to verify carrier locations, while GenLogs employs roadside sensors to visually confirm truck movements on specific routes. Both platforms focus on pattern recognition to detect possible fraudulent activity.

The rising incidents of cargo theft and fraud, reported at a 27% increase from the previous year by Verisk CargoNet, reflect the critical need for these enhancements in fraud prevention. Overall, the integration of technology into logistics serves not only as a deterrent to potential fraud but also strengthens the operational resilience of the freight industry.

In expert opinion, these technological advancements are essential for the transportation sector as they provide a multi-layered defense against fraud. The industry must continue investing in robust verification systems and real-time monitoring tools to maintain trust and security throughout the supply chain. As fraudulent tactics evolve, fostering a culture of transparency and proactive engagement among brokers and carriers will be crucial in safeguarding shipments and operational integrity.
A recent report highlights the growing concerns surrounding freight fraud within the transportation industry and the technological advancements being implemented to combat it. Companies like GenLogs are leveraging data from roadside sensors to track the movements of trucks and verify their locations, while platforms such as MacroPoint FraudGuard 2.0 from Descartes use historical and real-time data to detect anomalies that may indicate fraudulent activity. The report emphasizes effective collaboration between technology providers and brokers to share data, flagging unusual patterns, such as carriers suddenly claiming capacity in areas where they have no established operations.

It is noted that incidents of cargo theft have surged significantly, prompting a comprehensive response from various stakeholders. Tools like DAT's Carrier Management Suite and Truckstop.com's Risk Factors help brokers assess carrier reliability and prevent fraud through automated systems that monitor compliance, safety ratings, and potential risk signals. The transport sector is prioritizing security and trust to maintain operational integrity while adapting to evolving threats.

As an expert in transportation, it's apparent that leveraging technology to enhance transparency and communication between brokers and carriers is vital in mitigating fraud risks. The industry's ongoing investment in advanced verification systems represents a proactive approach to preserving the integrity of freight operations, ensuring that trusted partnerships can flourish amidst potential threats. Such innovation could not only enhance operational efficiency but also contribute to building a more resilient and trustworthy supply chain ecosystem.
The article discusses the rising issue of freight fraud within the transportation industry, highlighting various companies' efforts to mitigate such risks. Data analytics firm Verisk CargoNet reported a significant increase in cargo theft incidents in 2024, prompting companies like Descartes, MacroPoint, DAT Freight & Analytics, and Truckstop.com to invest in advanced technologies for tracking and verifying carriers. MacroPoint's FraudGuard system utilizes historical and real-time data to identify suspicious activity, especially for valuable shipments.

DAT has introduced a Carrier Management Suite to enhance carrier authentication, while Truckstop.com developed systems for automated monitoring and risk assessment to flag questionable behaviors. Technology providers like Highway and GenLogs utilize data connections with trucks for real-time verification, capturing truck movements to ensure authenticity.

An expert reflects that while technology can significantly decrease the risks associated with carrier fraud, continual innovation and adaptation in monitoring and verification processes are essential. As fraudulent tactics evolve, the transportation industry must remain vigilant in deploying comprehensive security measures to protect legitimate operations and maintain trust between brokers and carriers.
The article discusses how technology is being leveraged to combat fraud in the trucking and freight transportation industry. It highlights the efforts of several technology companies and platforms such as Highway, GenLogs, DAT Freight & Analytics, and Truckstop.com, which are developing tools to enhance carrier vetting and verification processes. Michael Caney from Highway explains that their system connects to electronic logging devices (ELDs) to track truck locations and identify anomalies, such as a truck being assigned to a load but not being in the vicinity. This kind of out-of-range notification is crucial for brokers to detect potential fraudulent activity.

GenLogs also enhances broker-carrier connections by using roadside sensors for real-time verification of truck movements, while DAT and Truckstop.com have introduced specialized tools like the Fraud Toolkit to alert brokers to suspicious activities like multiple load bookings or identity fraud attempts. Recent surveys indicate that fraud, particularly double brokering, is a pressing concern for many brokers, necessitating these technological advancements.

An expert opinion in the transportation field would emphasize the importance of maintaining a multilayered approach to fraud prevention. As the freight landscape becomes increasingly complex, integrating various technological solutions provides a robust defense against fraud. Continuous monitoring, data verification, and collaboration among stakeholders are vital to building a more secure and trustworthy transportation ecosystem. Embracing innovations like real-time tracking, collaborative platforms, and comprehensive vetting systems will go a long way in mitigating risks associated with fraud, ultimately benefiting all parties in the supply chain.
Freight brokers face significant challenges due to increasing instances of fraud, particularly double brokering, which has impacted a staggering 86% of those experiencing fraud according to recent data from Truckstop.com. The company highlighted in a survey that a majority of freight brokers identified fraud as their primary concern. This expanding threat environment has prompted industry leaders like Todd Waldron from Truckstop.com to emphasize the need for enhanced technology to combat these risks.

Truckstop.com has upgraded its risk management information system and created a new carrier vetting system called Risk Factors. These tools assist brokers by verifying carriers’ credentials and flagging potential fraudulent behaviors based on historical activities. Additionally, companies like Highway and GenLogs have introduced sophisticated software solutions that leverage data analytics, electronic logging device (ELD) connectivity, and real-time monitoring to ensure carrier authenticity and provide alerts about suspicious activities.

The ongoing development of these technologies demonstrates a clear shift towards integrating robust digital solutions to enhance trust within the transportation sector. As experts in transportation will affirm, implementing comprehensive verification procedures is critical in mitigating risks associated with fraudulent activities. It not only strengthens relationships between brokers and carriers but also enhances the overall efficiency and security of freight transportation operations. As the logistics landscape becomes more complex, the proactive use of advanced technologies will be essential for maintaining integrity and trust in freight markets.
Technology companies are implementing advanced solutions to combat freight fraud, which often originates from scammers using false identities to pose as legitimate carriers. Michael Caney, chief commercial officer at Highway, highlights that their platform leverages data connections to detect anomalies and potential fraud patterns. For instance, by linking a motor carrier's Electronic Logging Device (ELD) with the broker's systems, discrepancies such as a truck being recorded as loaded in one area but having no vehicles nearby can trigger alerts.

Highway also utilizes cargo insurance exclusions to evaluate carrier authenticity, signaling brokers to check whether a designated carrier is indeed authorized to handle specific loads. The company recently introduced a feature designed to validate the identity of individuals handling rate confirmations to prevent email interception and fraud.

GenLogs, another technology provider, offers a platform that connects brokers to verified carriers based on their transportation routes and historical performance. They also employ roadside sensors to provide visual confirmation of truck locations. These checkpoints are crucial in ensuring that the carriers are not only real but also operating within the expected parameters.

Truckstop.com has also taken strides by incorporating a risk management information system that automates the monitoring and onboarding of carriers. This includes utilizing historical data to identify patterns indicative of fraudulent behavior. They aim to help brokers maintain trusted relationships with current carriers while effectively vetting newcomers, who may present risks.

In transportation, the adoption of sophisticated verification and monitoring technologies is essential in reinforcing the integrity of freight transactions. These systems not only help to mitigate fraud but also enhance operational efficiency and trust between brokers and carriers. Collaboration between technology vendors is increasingly vital, as shared data and combined solutions can present a stronger defense against potential fraud. The future of freight logistics may see an ongoing shift toward data-driven risk management, ensuring the supply chain operates smoothly and securely.
GenLogs and Highway, two technology vendors, are enhancing freight management by integrating advanced tracking and verification systems to reduce fraud in the transportation industry. GenLogs utilizes roadside sensors equipped with high-definition cameras to monitor truck movements, thereby confirming the locations of carriers. This data allows brokers to connect with reliable carriers operating on specific freight lanes and using appropriate equipment. CEO Ryan Joyce emphasizes the importance of collaboration in providing effective services to customers. Meanwhile, Highway focuses on ensuring carrier authenticity through systems that link electronic logging devices (ELDs) with broker transportation management systems (TMS) and flag potential discrepancies, which may indicate fraudulent activities. Both companies have also introduced additional features to enhance security, such as identity verification for rate confirmation emails, similar to two-step authentication procedures used in banking.

The advancements presented by GenLogs and Highway address growing concerns about fraud in the freight sector by providing robust verification and communication systems. Industry experts can appreciate that leveraging technology in logistics not only streamlines operations but also enhances trust among brokers and carriers. The integration of these technology solutions can significantly improve operational efficiency and minimize the risks associated with fraudulent practices, which ultimately benefits the supply chain as a whole. The emphasis on shared data and collective security measures across platforms reflects a growing trend toward transparency and interconnectedness in the transportation industry.
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